ANSWERS TO YOUR QUESTIONS

FREQUENTLY ASKED QUESTIONS

Please find our most common frequently asked questions below. If you still have questions after, please contact us at the bottom of this page. One of our sales reps will be assisting you shortly!

PRODUCT INFORMATION

What are the benefits of Vyper Energy?

Vyper Energy provides an array of benefits. The most important is that Vyper Energy doesn't contain any artificial ingredients. This not only has benefits to your health short term, but long term as well.

Vyper Energy also contains all nine essential amino acids that help provide your body with electrolytes and are great for recovery. 

For the energy source, we created an Energy Blend that contains L-Theanine, L-Glutamine and Natural Caffeine (from Green Tea Extract). This provides you with a steady flow of tunnel-vision energy with no crash. It's sustainable energy that keeps you focused throughout the day.
What makes Vyper Energy different from the others?

Vyper Energy was founded by a Type 1 Diabetic that was experiencing major health problems while drinking "sugar free" and "carb free" energy drinks (mood swings, spike in blood sugar followed by a massive drop in blood sugar, irritation, insomnia and more).

Therefore, we set out to create an energy drink with the purest ingredients that our bodies rely on. We saved all the artificial ingredients for our competitors to use.

Simply put, Vyper Energy is an energy drink that you can trust, providing nutiritional benefit for your body.
Does Vyper Energy contain any artificial ingredients?

No, Vyper Energy does not contain any artificial ingredients. 

Unlike other energy drink brands, we don't lie to you and say things like "No Artificial Sweeteners" but then go ahead and put artificial flavoring in it. 

Nope. None of that. As you can see on the back of the can, we are fully transparent with every gram of ingredient included in Vyper Energy. We do this because we want to build your trust and for you to know exactly what you're putting into your body.
How many Vyper Energy's can I drink in a day?

Grab a Vyper Energy whenever you are feeling like you need some tunnel vision and focus for the rest of the day.

Do not consume more than two (2) Vyper Energy drinks within 24 hours.  
Can I use Vyper Energy as a pre-workout?

Yes, it's actually recommended!

Vyper Energy is a great pre-workout supplement as it will provide you with the energy, focus and nutrition you need to get a killer workout in.

Vyper Energy contains 150MG L-Theanine, 150MG L-Glutamine and 150MG of Natural Caffeine which provides you with the power to get the best workout of your life.

Topped with vitamins, minerals and all nine essential amino acids to provide electrolytes, hydration and help with recovery.
Product Warnings
WARNING: NEVER EXCEED RECOMMENDED DOSAGE of Vyper Energy. Not intended for use by individuals less than 21 years of age. This product is intended for use by healthy adults between 21-55 years of age. Before consuming Vyper Energy seek advice from a physician if you are unaware of your current health condition or planning any medical procedures. This product contains caffeine. Do not use with any other products that contains caffeine. DO NOT USE Vyper Energy if you have any pre-existing medical condition. This includes, but is not limited to: cardiac arrhythmia, high or low blood pressure, heart, liver, kidney or thyroid disease, recurrent headaches, seizure disorder, anxiety, depression, psychiatric or epileptic disorders, diabetes, pernicious anemia, difficulty urinating, enlarged prostate, glaucoma or if you are taking a MAO inhibitor, anti-depressants, aspirin, non-steroidal anti inflammatory drugs or products containing ephedrine, pseudoephedrine or other medications or over the counter drugs containing stimulants or any other medication. DO NOT USE if you are pregnant or nursing, prone to dehydration, exposed to excessive heat or have an allergy to iodine. Discontinue use immediately and call a physician if you experience chest pain, tremors, dizziness, severe headaches, nausea, irregular heartbeat or shortness of breath. Consume a minimum of 120 ounces of water daily in conjunction with a healthy diet and regular exercise. KEEP OUT OF REACH OF CHILDREN AND PETS. Too much caffeine can cause nervousness, irritability, sleeplessness and rapid heart beat.

ORDERING + SHIPPING

What is the 105% Money Back Guarantee?
Here at Vyper, our mission is to deliver exceptional products that exceeds our customers expectations, every time.

We hold the highest standards on the quality of our products an we test every one of our products before it’s released to the market to ensure that we exceed your level of expectations.

Therefore, if at any time within 30 days after your purchase, for any reason, you’re not happy we’ll refund your money +5%! All you have to do is package everything back up in the original packaging and ship it back to us. That simple!

If for some reason you would ever be dissatisfied, contact us to return your product within 30 days of your purchase. We do ask that you cover return shipping costs and the guarantee is applicable to purchases made from vyperenergy.com only.

Please read our return policy here for more information. 
What is the average shipping time?
Our average lead time is two (2) days with an average of three (3) days on the shipping carrier (FedEx, USPS, UPS).
What shipping provider do you use?
Vyper utilizes our partnership with FedEx, USPS and UPS.
What is your return policy?

Vyper proudly backs all products with a 30-day, 105% money-back guarantee. Any purchases made after June 2023, may be returned within 30 days from the original date of delivery for a refund of 105% of the total purchase price (minus shipping costs). To qualify, products must be returned complete in the original packaging to Vyper Industrial, 2545 Larsen Road, Green Bay, WI 54303 within 30 days of the original confirmed date of delivery. The guarantee is applicable to purchases made from vyperenergy.com only. Retail purchases will be handled by the particular store’s return policy. Any products returned within the 30-day window without original packaging or outside the 30-day window regardless of packaging, will be subject to a restocking fee and customers will be responsible for return shipping fees. There are no returns permitted on custom and/or limited edition products, without exception.
How can I contact customer support?
At any time you can reach out to our customer support team at sales@vyperenergy.com
Package shows delivered but still hasn't arrived
Fairly often the packages have still been showing up, whether through the carrier or through a neighbor. We ask our customers to please wait at least 3 business days from when your package was marked delivered.

Then, the best thing to do is contact your local post office/FedEx store, or go there in person, and provide them with your tracking number. In most cases, they are able to talk to the driver and locate the missing package.
 
If they cannot locate it, the next step is to initiate a trace/missing mail search with the carrier. 

FedEx/USPS links below:

 

FEDEX Missing Package Claim
USPS Missing Package Claim

After you've filed a claim, please email us the reference number to sales@vyperenergy.com and one of our customer service agents will help you get the issue resolved! We require valid government issued identification to process a refund back to the original form of payment.  

Please note, stolen packages are a federal offense. If and when a claim is launched, any guilty party will be fully prosecuted.

RETAILERS + AFFILIATES

How do I become a retailer?

We welcome all businesses of any size to sell Vyper Energy. 

To become a retailer, please visit our Retail Page here. 
How do I become an affiliate?

First off, we're PUMPED to have you interested to join the Vyper Team. 

To become an affiliate, we encourage you to check out our Affiliate Page here. 

If you have any questions at any point, please reach out to sales@vyperenergy.com.

Time to GO ALL IN.
Can anyone resell Vyper Energy?

We welcome all businesses of any size to sell Vyper Energy. 

To become a retailer, please visit our Retail Page here. 
I own a small tattoo shop, can I sell Vyper Energy?

Yes, we highly encourage you to! Businesses of any size can purchase Vyper Energy at a discount and start reselling at their place of business.

To become a retailer, please visit our Retailer Page.
How do I re-order as a retailer?

All you have to do is sign into your account and your discount will automatically be applied to all of the products you are selling. 

Then, simply select the product, quantities and proceed with checking out!
I just ordered, when can I expect to receive the order?

First of all, thank you very much for your purchase on Vyper Products. We greatly appreciate that and will do everything we can to exceed your expectations. 

Please allow for 2-3 days to process your order internally along with 2-3 days for shipping. 

If you have any questions on your order please contact our sales team at sales@vyperenergy.com

COMPANY

How can I join the Vyper team?

We appreciate your interest and eagerness to join the Vyper team.

To apply, please send your resume to hr@vyperenergy.com along with the position you're interested in as the subject line. Please include a brief message about how you'd make an impact at Vyper.
Is Vyper an American Made company?
Yes, we are a patriotic brand that stands tall and proud to be an American. As you can see on our cans, we love this country and will continue to keep all operations here.
Is Vyper family-owned?

Yes, Vyper is owned by the Rusch Brothers (Dayne & Dylan). Vyper was founded back in 2020 selling industrial motors which eventually let to selling industrial chairs (Vyper Industrial). 

The brothers built Vyper Industrial into a multi-million dollar company and needed clean, healthy fuel to keep them going throughout the day. This was the birth of Vyper Energy. 

Learn more about Vyper Energy here. 
Where is Vyper located?
Vyper is located in Green Bay, Wisconsin.

CONTACT US

Please contact us with any additional questions or support you need

EMAIL US

sales@vyperenergy.com

CALL US

(920) 301 3822